ESG performance indicators
Continuous improvement of our sustainability performance
Impact area | Indicator | Measure | Unit | 2019 | 2018 | % change |
Above-average sustainable investments | GRESB | Percentage above-average sustainable investments total portfolio | % | 81% | 79% | 3%-point |
GRESB | Percentage Dutch funds with GRESB 4/5 stars | % | 100% | 94% | 6%-point |
GRESB | Percentage of GRESB 4/5-star ratings in the regional mandates | % | 35% | 41% | -5%-point |
GRESB | GRESB coverage total portfolio | % | 94% | 92% | 1%-point |
GRESB | GRESB coverage of Dutch funds | % | 100% | 100% | 0%-point |
GRESB | GRESB coverage of the regional mandats | % | 79% | 75% | 4%-point |
Investing in sustainable real estate
Impact area | Indicator | Measure | Unit | 2019 | 2018 | % change |
Sustainable building certificates | BREEAM or GPR | Share of sustainable building certificates based on m2 (BREEAM or GPR) (GRI-CRESS: CRE8) | % | 98% | 62% | 36%-point |
Reducing environmental impact
Impact area | Indicator | Measure | Unit | 2019 | 2018 | % change |
Energy labels | EPC | Share of energy labels based on m2 (GRI-CRESS: CRE8) | % | 100% | 100% | 0%-point |
Share of green energy labels based on m2 (A, B or C label) | % | 98% | 95% | 3%-point |
Average energy index | # | 1.10 | 1.15 | -4% |
Number of DUO Labels | # | 523 | 521 | 0% |
Impact area | Indicator | Measure | Unit | 2019 (Abs) | 2018 (Abs) | % change (LfL) |
Energy | Electricity | Total electricity consumption (GRI: 302-2) | MWh | 20,296 | 21,234 | -8.1% |
Gas | Total gas consumption (GRI: 302-1) | 3,855 | 7,663 | -3.0% |
District heating and cooling | Total consumption district heating and cooling (GRI: 302-2) | 10,435 | 18,145 | -8.6% |
Total | Total energy consumption all sources (GRI: 302-2) | 34,586 | 47,043 | -7.7% |
Energy intensity | Average energy intensity of the buildings (GRI-CRESS: CRE1) | kWh/m²/jaar | 28 | 38 | -7.7% |
Coverage ration data energy and CO2 | | 137 of 191 | 126 of 170 | |
CO2 emissions | Direct | Scope 1 (GRI: 305-1) | tonnes CO2e | 743 | 1,478 | -3.0% |
Indirect | Scope 2 (GRI: 305-2) | 12,636 | 14,156 | -8.1% |
Total | Total CO2 emissions (GRI: 305-2) Scope 1 and Scope 2 | 13,379 | 15,634 | -7.9% |
Total CO2 emissions after offsetting | 2,095 | 3,827 | -6.8% |
CO2 emission intensity | Average CO2 intensity of the buildings (GRI-CRESS: CRE3) | kg CO2e/m²/jaar | 11 | 13 | -7.9% |
Water | Total | Total water consumption (GRI:303-1) | m³ | 97,910 | 100,305 | -1.5% |
Water intensity | Average water intensity of the buildings (GRI-CRESS: CRE2) | m³/m²/year | 0.40 | 0.37 | -1.5% |
Waste | Total | Total waste by weight (GRI: 306-1) | tonnes | 933 | 870 | 10.2% |
Recycling percentage | % | 25% | 28% | -5.9% |
Improving stakeholder value
Impact area | Indicator | Measure | Unit | 2019 | 2018 | % change |
Stakeholder engagement | Tenant satisfaction | Response percentage (GRI: 102-43) | % | 55% | 58% | -3% |
Average total score (GRI: 102-43) | # | 7.3 | 7.3 | 0% |
Promote sustainability in the chain | Considerate Constructors Scheme | Number of registered building sites | # | 22 (of 64) | 20 (of 60) | |
Percentage of registered building sites (acquisition price) | % | 51% | 46% | 5% |
Responsible organisation
Impact area | Indicator | Measure | Unit | 2019 | 2018 | % change |
Sustainable agreements | Rental contracts | Number of new rental contracts | # | 4,338 | 4.248 | 2.1% |
| | | Number of sustainable rental contracts (green leases) | # | 397 (van 19,517) | 120 of 18,349 | 1.38% |
Environmental data head office
Impact area | Indicator | Measure | Unit | 2019 (abs) | 2018 (abs) | % change (LfL) |
Energy | Electricity | Total electricity consumption | MWh | na | 551 | |
Share of electricity from renewable sources | na | 0 | |
Gas | Total gas consumption (GRI: 302-1) | na | 0 | |
District heating and cooling | Total district heating and cooling (GRI: 302-2) | na | 574 | |
Percentage locally generated heating and cooling | na | 0 | |
Total | Total energy consumption all sources (GRI: 302-2) | na | 1,125 | |
Energy intensity | Energy intensity head office gross floor area (GRI-CRESS: CRE1) | kWh/m²/year | na | 128 | |
Data Energy | Coverage data Energy and CO2 | | na | 1 of 1 | |
Waste | Total | Total waste by weight (GRI: 306-1) | tonnes | 27,011 | 22,774 | 19% |
Recycling percentage | % | 36% | 33% | 3%-punt |
Mobility | Distance | Lease cars | km | 1,871,415 | 2,078,245 | -10% |
Public transport | 569,201 | 402,987 | 41% |
Air travel | 1,181,059 | 1,258,131 | -6% |
CO2 emissions | Direct | Scope 1 (GRI: 305-1) | ton CO2e | na | 310 | |
Indirect | Scope 2 (GRI: 305-2) | na | 268 | |
Total | Total CO2 emissions (GRI: 305-2) Scope 1 and 2 | na | 579 | |
Total CO2 emissions after compensation | na | 579 | |
CO2 emission intensity | CO2 intensity head office (GRI-CRESS: CRE3) | kg CO2e/FTE/year | na | 0.3 | |
CO2 intensity mobility (GRI-CRESS: CRE3) | kg CO2e / FTE / year | na | 3.1 | |
CO2 intensity total (GRI-CRESS: CRE3) | kg CO2e / FTE / year | na | 3.4 | |
| | Total | Total water consumption (GRI:303-1) | m³ | na | 1,758 | |
Water intensity | Water intensity head office (GRI-CRESS: CRE2) | m³/FTE/year | na | 10.3 | |
Social data
Impact area | Indicator | Measure | Unit | 2019 | 2018 |
Employees | Contract (incl. proportion of women) | Number of employees (GRI: 401-1) | FTE | 184.7 (31.6) | 169.7 (33.8) |
Full-time contract percentage (GRI: 401-1) | % | 71.8 (21.4) | 74% (21.7) |
Part-time contract percentage (GRI: 401-1) | % | 28.2 (72.7) | 26% (74) |
Temporary contract percentage (GRI: 401-1) | % | 9.8 (63.2) | 11%(45) |
Permanent contract percentage (GRI: 401-1) | 90.2 (34.2) | 89% (34) |
Health | Absenteeism (GRI: 403-3) | % | 3.1% | 2.6% |
Staff turnover | Staff turnover percentage (GRI: 401-2) | % | 1.7% | 5.4% |
Emloyee satisfaction | Employee engagement - survey response percentage (GRI: 103) | % | 95.1 | see 2017 |
Average satisfaction score (GRI: 103) | # | 7.8 | see 2017 |
Employee engagement score | 8.1 | see 2017 |
Employee enthusiasm score | 7.9 | see 2017 |
Equality & diversity | Percentage of women (GRI: 405-2) | % | 35.9% | 35.4% |
Percentage of women in senior management (GRI: 405-2) | 21.7% | 19.2% |
Training & development | Number of internships and graduate positions | # | 3 | 4 |
Age (incl. proportion of women) | <30 | Ratio | 10.9 (33.3) | 7.4 (31) |
30-40 | 28.6 (23.6) | 28.6 (28) |
40-50 | 38.0 (39.7) | 38.3 (37) |
50-60 | 17.7 (41.2) | 19.4 (35) |
>60 | 4.7 (55.6) | 6.3 (45) |
Clients | Investor satisfaction | Response percentage (GRI: 102-43) | % | na | na |
Average total score (GRI: 102-43) | # | 7.8 | na |